Vicki's Botanicals
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  • Home
  • Shop Here
    • Returns
  • About the Oils
    • About the Violet glass Bottles
    • Dilution Ratios for Oils
    • How to Apply a Compress
  • Contact

Return Policy

Prior authorization is required, and must be received within 10 days receipt of damaged goods. Damaged goods will be replaced upon receipt of the returned item, when a duplicate item is available. All other sales are final and non-refundable. You must return your items unused and in original condition in which you received them, as well as use the original packaging material in which it was received. Product sold by weight will be verified.

Vicki Lynn LLC goes through great lengths to ensure items are packaged securely in order to arrive to its destination safely. To receive authorization for damaged items, a picture of the damaged shipping box used to ship your item(s) and the damaged product(s) is required. This helps us to receive claims from the US Postal Service.

Shipping charges are not refundable. You assume all costs of shipping for your return. Once the item is returned, we will send a new replacement, or when approved, you will receive a refund. Refunds are returned by reversing the charges from the same form of payment used when purchasing your item(s).

​For your protection, we suggest you return items using a trackable shipping method with either UPS or insured U.S. parcel post. Merchandise must be returned within 21 days of purchase for a full refund. Contact us to arrange the return: Vicki@Vicki-Lynn.com
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  • Home
  • Shop Here
    • Returns
  • About the Oils
    • About the Violet glass Bottles
    • Dilution Ratios for Oils
    • How to Apply a Compress
  • Contact